Business is never going to be easy. But that doesn’t mean we have to accept everything that makes it difficult as simply part of owning one. I’ve been making the same joke for years. Just once in my life, purely for the sake of novelty, I’d like one thing — Read more
Two businesses can have the same turnover, the same number of staff and operate in the same industry—yet one feels effortless to run while the other exhausts its owner. Here’s why. I’ve worked with hundreds of business owners over the years, and one thing has always fascinated me. Two businesses Read more
And Why Seeing Them That Way Changes Everything One of the most powerful shifts any business owner can make is to stop seeing people as costs and start seeing them as profit centres. And I don’t just mean fee-earners. I mean everyone. Because when you really understand how a business Read more
The Power of Honest and Caring Feedback This week, I’ve had several conversations around taking responsibility or making excuses. These discussions have highlighted some crucial points that I believe are essential for any leader or manager striving to build a high-performing team that I want to share with you. First Read more
Helping you get it done When we talk about systems and processes it’s a little like knives and forks or sales and marketing, the words are in the wrong order, if we are reading from left to right for most of us the forks would be first in our left Read more
The Power of ‘Will You’ Over ‘Can You’ in Leadership Communication In the realm of effective workplace communication, the nuances of language play a pivotal role in shaping employee responses and attitudes. This article delves into why replacing “Can you do it?” with “Will you do it?” in requests can Read more
Beyond Treating Symptoms In the Amazon Prime get it tomorrow world, fast and quick fixes have become increasingly expected. With a society and technology that now seems to demand instant gratification, it’s tempting to address only the surface-level symptoms of an issue as they arise. However, this approach often leads Read more
Managing by the Numbers I know I go on about why numbers are important, in a previous article I talked about why the numbers are important in sales and marketing, and at some point I will cover the accounting requirements Not Today though, today we will talk about operations., the Read more