They accept reality faster than everyone else. A few years ago, I sat down with a business owner who was convinced he knew exactly why his business wasn’t where he wanted it to be. The economy was difficult. Customers were taking longer to make decisions. Competition was increasing. Good staff Read more
Why so many businesses leave change too late — and why the cost is always higher than they expected Most business owners I speak to don’t believe anything’s fundamentally wrong. The pressure, the cashflow stress, the long hours, the feeling that everything depends on them — they’ve accepted that’s just Read more
Why most people quietly avoid the truth about where they are — and what it would take to improve it One of the most interesting things about human beings is how good we are at protecting ourselves from uncomfortable truths. Not consciously. Most people aren’t deliberately lying to themselves. In Read more
Why so many business owners underperform — not through lack of ability, but through lack of clarity and discipline One of the most common things I see in business owners is not a lack of capability. It’s a gap. A gap between what they could be doing and what they Read more
The language you use doesn’t just describe your business — it defines how it is understood This week I found myself having the same conversation several times, and it had nothing to do with strategy, marketing plans or financial performance. It was about language — specifically, the words business owners Read more
And What You Achieve Most business owners spend a large proportion of their time surrounded by people they lead. Employees. Customers. Suppliers. All important, but all looking to the owner for direction. Which means something is often missing. Challenge. Not criticism. Not negativity. But genuine, constructive challenge from people who Read more
But Your Business Doesn’t Need to Be The human mind has a built-in bias towards negativity. From an evolutionary perspective, that made perfect sense. For most of human history, survival depended on spotting threats quickly. The person who noticed what might go wrong — the rustle in the bushes, the Read more
Words have power I often hear things that sound good on the surface and yet are often counterproductive and I hear them far more often than you might think. A couple of examples are “affordable” and we are or we are seeking “nice people.” Both sound reasonable. Both feel positive. Read more
It Will Eventually Run Your Life Most people start a business for a good reason and it’s never to work harder or longer than they ever did before. Often, it’s some form of freedom. Freedom to make their own decisions.Freedom to build something of value.Freedom to earn well and live Read more
Most business owners want their business to improve. They want better margins.Better customers.Stronger teams.Less pressure. But there is a point most people try very hard to avoid. Acceptance. Not acceptance in the sense of giving up.Acceptance in the sense of recognising something uncomfortable: Your business runs the way it runs Read more