The Power of Honest and Caring Feedback This week, I’ve had several conversations around taking responsibility or making excuses. These discussions have highlighted some crucial points that I believe are essential for any leader or manager striving to build a high-performing team that I want to share with you. First Read more…
Helping you get it done When we talk about systems and processes it’s a little like knives and forks or sales and marketing, the words are in the wrong order, if we are reading from left to right for most of us the forks would be first in our left Read more…
The Power of ‘Will You’ Over ‘Can You’ in Leadership Communication In the realm of effective workplace communication, the nuances of language play a pivotal role in shaping employee responses and attitudes. This article delves into why replacing “Can you do it?” with “Will you do it?” in requests can Read more…
Beyond Treating Symptoms In the Amazon Prime get it tomorrow world, fast and quick fixes have become increasingly expected. With a society and technology that now seems to demand instant gratification, it’s tempting to address only the surface-level symptoms of an issue as they arise. However, this approach often leads Read more…
Managing by the Numbers I know I go on about why numbers are important, in a previous article I talked about why the numbers are important in sales and marketing, and at some point I will cover the accounting requirements Not Today though, today we will talk about operations., the Read more…